MAA offers National Apartment Association Education Institute (NAAEI) credential programs to provide quality education to our members and the local industry. Earning a credential demonstrates your commitment to your career and gives you valuable insights and real-world skills you can use on the job. Credentials also validate your knowledge and skills, enhance your credibility, boost your confidence and earn you respect among clients and peers. Learn more about NAAEI credentials and courses. Students can take courses online through NAA's Visto platform, or in the classroom with MAA.
Classroom learning provides great connections with expert instructors, local industry information, and networking with other students.
CAM (Certified Apartment Manager)
Whether you are a property manager or new to property management, this course provides in-depth training and expertise just for you! Earning CAM credentials gives you the skills to increase your community's net operating income; the knowledge to effectively manage an apartment community; and most importantly, the ability to achieve your property owners’ investment goals. This CAM credential is available both in-person or online.
Members: $1,000
Non-members: $1,125
Class Schedule
Fridays - October, 16, 23, 30 & November 6, 13, 20
9:00 a.m. - 4:00 p.m.
Hancock Village Community Center; 1 Hancock Village Drive, Chestnut Hill, MA 02467
Certificate for Apartment Maintenance Technicians (CAMT)
Maintenance expenses are the single largest controllable element in any operating budget. This course acts as an introduction for new maintenance professionals or as a refresher for the veteran employee, teaching what it takes to run a cost-effective maintenance program.
Members: $1,100
Non-members: $1,300
Class Schedule
Monday, June 8 - Friday, June 12
9:00 a.m. - 4:00 p.m.
BluSky Restoration; 3 North Maple Street, Woburn, MA 01801
Instructor: Julio Herrera, Aircon Academy
Certified Apartment Leasing Professional (CALP), formerly NALP
Leasing professionals are the first people prospective residents meet and are responsible for generating traffic, conducting leasing demonstrations, overcoming objections and qualifying prospective residents. This program teaches all these skills and more.
Members: $525
Non-members: $650
Class Schedule
Wednesday, April 8 - Friday, April 10
9:00 a.m. - 4:00 p.m.
MAA Boston Office - Mezzanine Suite; 3 Center Plaza, Boston, MA 02108
Instructor: Chris Salamanis-Rivera, Beacon Communities
For questions and inquiries, please contact Adrienne Maley & Sadie Kermelewicz.